Business Continuity
Business Continuity

By providing supply chain reliability, Armstrong demonstrates its Credo of “building trust.”

BUSINESS-CONTINUITY

Approach

Three generations of continuity of ownership and operating philosophy have generated consistent, reasonable, annual profits each year since 1957. Armstrong’s foundation of fiscal continuity enables investments in functional continuity, resulting in supply chain reliability. Our disaster recovery objectives are to protect human assets, protect informational assets and provide for continuity of operations.

Data Continuity

Armstrong employs technology and processes to minimize the impact of a disaster and provide for timely recovery within our existing headquarters facility in Memphis, Tenn. In the event this is not possible, Armstrong operates a redundant data center in Dallas, Texas, enabling any service outage to be restored within two hours.

Additionally, UniGroup has a similar contingency plan to support Armstrong and all agents of United Van Lines and Mayflower Transit.

Should technology or software fail, Armstrong can revert to manual processes. While such an action would impair efficiencies, it could be done until no longer necessary.

Operational Continuity

Armstrong has contingency plans to resume operations at other locations should such action become necessary. These plans are maintained and tested on a frequent basis.

In the event of a business disruption or disaster that impairs or destroys our physical operating locations, Armstrong has contracted an outsourced supplier to provide all key elements needed to restore operations quickly, anywhere across North America. Elements provided include: temporary mobile or commercial office space; power generation; computer systems and equipment; and phone and Internet communication.

  • “I was amazed at how easy Steve, Lynda, and their team made the whole moving process for me. I would gladly recommend them to anyone requiring moving services."
    M.W., August 2015
  • “I was very happy with everyone I dealt with. From my coordinator to all of my packers and my driver and team. It was a great move!"
    P.E., August 2015
  • “Our driver was terrific and he kept everyone moving. The unload was difficult due to the driveway but the crew remained positive even with the heat."
    C.M., August 2015
  • "Being in business myself for years, the first thing that impressed me was the fact that they were on time. To be exact, 5min early! Pete was very easy to deal with and never hesitated to answer any questions my wife and I had. What an awesome person that represents your company. 110% professional."
    R.V., August 2015
  • “Our entire loading crew should be recognized for a superior job.  They never complained, were light hearted when they needed to be and they made the process almost enjoyable. Thank you!"
    C.S., August 2015